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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Connor

January 6, 2025

5  out of  5
rating by Kevin Connor
"Luz was a big help - great to work with. Even put us in touch with an out of state broker for renters' insurance. We're very satisfied."
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Tony Mineo

December 23, 2024

5  out of  5
rating by Tony Mineo
"I have been with Jim Mays since 1975. They have always been friendly and helpful with all of our home and auto insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Yesenia Martinez

December 20, 2024

5  out of  5
rating by Yesenia Martinez
"Friendly and very responsive staff."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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B Sanchez

December 18, 2024

5  out of  5
rating by B Sanchez
"The staff at this office is very helpful. Very knowledgeable and patient. I moved my State Farm accounts to this office and did my yearly review with Tania. She was extremely helpful for months and was able to help me ensure I have all the right coverages in place."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jose Roldan

December 5, 2024

5  out of  5
rating by Jose Roldan
"Thank you For everything. To Lissette. Hayes"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Richard Janus

December 5, 2024

5  out of  5
rating by Richard Janus
"Very friendly and knowledgable people"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Karen Giacometti

November 22, 2024

5  out of  5
rating by Karen Giacometti
"Very professional, always looking out for their customers!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tim Fichter

November 21, 2024

5  out of  5
rating by Tim Fichter
"Great local agency. They make it easy to communicate with them however the customer chooses, even via text."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jacob Daniel Jr

November 19, 2024

5  out of  5
rating by Jacob Daniel Jr
"Great customer service, always someone available, everyone goes above and beyond to help you"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Luc Ple

November 16, 2024

5  out of  5
rating by Luc Ple
"Very helpful and friendly staff and the manager is the best . I highly recommend to stop by and discuss your concerns at Jim Mays with them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Vicster D

November 15, 2024

5  out of  5
rating by Vicster D
"I've been with this agent and office for decades. I've always been happy with the service regarding any problem, question or need I ever had. Mr. Mays and his staff are the only reason why I say with them. Great group."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Corey Gilbert

November 11, 2024

5  out of  5
rating by Corey Gilbert
"This team provides excellent, very personalized service."
We responded:
"Thank you so much for the review!"
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J.C S

May 10, 2024

5  out of  5
rating by J.C S
"Very professional ! Great service!"
We responded:
"Thank you for the review! We appreciate your business."
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Jennifer Kolasa

January 5, 2024

5  out of  5
rating by Jennifer Kolasa
"Cassandra answered all of my questions she was knowledgeable friendly and helpful"
We responded:
"Thank you so much for taking the time to give us a review!"
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Neo Acid

December 25, 2023

5  out of  5
rating by Neo Acid
"Cassandra is a dream to work with."
We responded:
"Thank you so much for taking the time to give us a review!"
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Kevin Hock

December 20, 2023

5  out of  5
rating by Kevin Hock
"Had amazing help with my representative, Luz Z! She was very passionate on helping me find what I needed in a quote and loved listening to what I had to say. Please shoutout Luz!"
We responded:
"Thank you so much for the positive feed back! We appreciate your business."
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Igor Pirojoc

November 30, 2023

5  out of  5
rating by Igor Pirojoc
"Tania and Lissette are the best"
We responded:
"Thank you for taking the time to give us a review and for the positive feedback! "
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Sarah Russo

November 18, 2023

5  out of  5
rating by Sarah Russo
"Cassandra helped me to cancel one of my cars policies today, and was so friendly and helpful! Thanks for making an unfortunate situation, much better!"
We responded:
"Thank you so much for your review! We appreciate your business!"
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Edwin Illescas

October 22, 2023

5  out of  5
rating by Edwin Illescas
"Front office exceptional customer service. The couple of times I've contacted this office, I felt front office cared about my wellbeing on a personal level and financially. Casandra has been a delight to speak with demonstrating excellent customer service and listening skills. Speaks well and is tentative to customer's needs. This office should be everyone's first choice."
We responded:
"Thank you for the positive feedback. We appreciate your business and for taking the time to give us a review. "
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Maeve Burke

October 20, 2023

5  out of  5
rating by Maeve Burke
"I dealt with Lissette for my insurance, I was very impressed by her professionalism and knowledge on getting me the best deal possible, I will definitely be working with Lissette for future insurance."
We responded:
"Thank you so much Maeve for taking the time to give us a review! "
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Lisa Richards

October 20, 2023

5  out of  5
rating by Lisa Richards
"Lissette helped ne transition from my other agents office seamlessly. Grateful for personalized service. Like family."
We responded:
"We appreciate your business and loyalty. Thanks for taking the time to give the Jim Mays Jr Insurance Agency a review."
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Laurelei Sanabria

October 19, 2023

5  out of  5
rating by Laurelei Sanabria
"I highly recommend Lisette Bonano. She has been a real pleasure to work with. She is always very helpful and extremely polite and professional."
We responded:
"Thank you for the positive feedback. We appreciate your business and for taking the time to give us a review. "
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Madeline Oklesen

October 19, 2023

5  out of  5
rating by Madeline Oklesen
"Cassandra helped me resolve an issue quickly and was so kind and courteous! Would definitely recommend!"
We responded:
"We appreciate you taking the time to give us a review!"
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Dan Moreno

October 5, 2023

5  out of  5
rating by Dan Moreno
"Thanks Cassandra !!!!"
We responded:
"We appreciate you taking the time to give us a review!"
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Julio Romero

September 28, 2023

5  out of  5
rating by Julio Romero
"If you're looking for the best price and best coverage come see Lissette Hayes. She's been doing this since 92' and will do her best to get the best coverage and price around! Seriously She's saved me so much money!"
We responded:
"Thank you, Julio for the positive feedback. We appreciate your business and for taking the time to give us a review. "